Returns & Exchanges

At Emporium, we want you to be completely satisfied with your purchase. If your new fashion piece isn't quite right, we offer a seamless 30-day return policy for all unworn items with original tags attached.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Print and Pack

  Securely pack your items in their original packaging and attach the prepaid shipping label provided via our portal.

• 3.
  Drop Off Package

  Take your parcel to any authorized courier drop-off location or schedule a home collection through our shipping partner.

• 4.
  Receive Refund

  Once our quality control team inspects your return, your refund will be processed back to your original payment method within 5-7 business days.